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These are just some of the examples of where things can go wrong when trying to use basic punctuation or typographic symbols to communicate on the web. To its credit, VoiceOver does pause briefly for these elements, but users won’t know the difference between a dash, parentheses, or a quotation, because all pauses sound the same, even though the reasons for the pauses are all different, and should convey different semantic meanings.
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Between NVDA and JAWS, web authors who want to write even the most basic of arithmetic expressions - one plus one, or one minus one, for example - can’t count on screen readers to read them right.
Screen reader manufacturers have understandably decided that most users don’t need to hear every comma, period, and apostrophe in a document. This is partly (but not entirely) by design. If you use HTML entities or other special characters, you’ll hear even less. If you type an HTML document using all the punctuation marks available on your keyboard and listen to a screen reader read the document in a web browser, you’ll hear only some of the punctuation and characters read aloud to you.
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The way screen readers treat punctuation is incredibly inconsistent from one screen reader to another, and there isn’t a single screen reader on the market that can reliably handle the full set of punctuation marks and typographical symbols that you might want to use. You Can’t Count on Screen Readers to Read Most Punctuation or Typographic Symbols
Part 2 will focus on the problems with inline semantic markup.
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Part 1 of this series focuses on the way screen readers read (or don’t read) punctuation and typographic symbols.It’s high time for screen reader programmers to fix these problems, and to get some consistency across brands of screen readers, because right now it’s kind of a mess… and I’m just talking about text, typographic symbols, and static HTML here: the things that screen readers are supposed to excel at reading.
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These are problems with the screen reader software itself. It’s not the user’s fault, and it’s usually not the web developer’s fault either. If a screen reader fails to read important text, the user will fail to understand it. Sometimes that’s OK, but sometimes that’s really bad.
Unfortunately, screen readers don’t always read what’s on the screen. If there’s one thing a screen reader ought to do really well, it’s read what’s on the screen. That’s why they call them screen readers, right? You would think that screen reader software would have perfected the art of reading text by now, because that was the whole reason why screen readers were invented. Screen readers are designed to do one thing: read what’s on the screen. Why Don’t Screen Readers Always Read What’s on the Screen? Part 1: Punctuation and Typographic Symbols